Help Desk Support

Our help desk staff are ready to answer your questions, we work when you do – our support analysts work dealership hours. Our support staff have automotive experience and often have a dealership background. Log a service call directly through our online portal.

Free consultation

Our Areas of Expertise

Explore our expertise that has transformed businesses like yours, delivering exceptional results and growth.

Call logging

Our call logging service ensures prompt assistance, keeping track of customer inquiries for efficient support and resolution.

Incident and Service Requests

Our help desk supports users with prompt handling of  requests, ensuring smooth operations.

Change Management

 Our help desk supports smooth transitions, ensuring your automotive tech functions without interruption or delay.

Agreed Business SLA’s

Our help desk ensures timely support and resolution, meeting agreed business SLA’s for your automotive technology needs.

Key features of our Help Desk Support Service include:
  • Quick resolution of complex problems
  • Improved user satisfaction
  • Proactive maintenance advice
  • Access to experts with specialized knowledge

Transform Customer Experience

We specialize in help desk support for automotive technology, ensuring seamless operation and empowering manufacturers, retailers, and OEMs with dependable solutions for innovation and satisfaction.

Navigating Automotive Challenges with Expert Support

At DMCSI, we specialize in advanced support for automotive technology, offering tailored solutions for industry challenges, from optimizing connectivity to guiding technical integrations.

Why Choose Us

By seamlessly harmonizing your business processes with cutting-edge IT systems, we empower our clients to achieve substantial benefits such as:

Cost Reduction
Process Standardization
Accelerated Workflow
Improved Service Levels

Contact Us

At DMCSI, we are committed to transforming your data and IT infrastructure into a
strategic advantage. Contact us to learn about how we can optimize
your operations and drive sustainable growth.